Legal
Last updated: April 2026
These Terms of Service govern all web design, development, and digital strategy services provided by Louis Borrego ("Service Provider") to clients ("Client"). By engaging services and signing a project proposal, the Client agrees to these terms. Individual proposals may modify or supplement these terms; in case of conflict, the proposal controls.
The scope of each engagement is defined by the individual project proposal or statement of work provided to and signed by the Client. Services not described in the proposal are out of scope and subject to separate agreement and additional fees.
The Service Provider reserves the right to subcontract portions of the work to qualified partners while remaining responsible for overall delivery quality and timeline.
Projects typically require a deposit of 50% of the total project fee before work begins, with the remaining balance due upon project completion before final files or site access are transferred. Specific payment schedules are defined in individual proposals.
Monthly retainer services are billed at the beginning of each month. Payment is due within 7 days of invoice. Late payments (beyond 15 days) may result in a pause in services until the balance is settled.
Invoices are issued via email. The Client is responsible for providing accurate billing information. Disputed invoices must be raised in writing within 5 business days of receipt.
The Client is responsible for providing necessary materials (brand assets, photos, copy, access credentials) in a timely manner. Project timelines are contingent on timely Client feedback and approvals. Delays caused by late Client responses may extend the project timeline proportionally.
The Client represents that all materials provided for use in the project (logos, photos, text, third-party content) are either owned by the Client or licensed for use. The Service Provider is not responsible for intellectual property infringement arising from Client-provided materials.
Each project proposal specifies the number of revision rounds included. A "revision round" is a single consolidated set of feedback submitted at one time, not individual sequential changes. Revisions beyond the included rounds are billed at the Service Provider's current hourly rate, with a written estimate provided before additional work begins.
Upon receipt of full payment, the Client owns all final deliverables — design files, code, and written content created specifically for the project. The Service Provider retains ownership of any pre-existing tools, templates, frameworks, libraries, or methodologies used in the creation of deliverables.
The Service Provider reserves the right to display the completed work in their portfolio and use it for self-promotional purposes unless the Client requests in writing that the work remain confidential.
Both parties agree to keep confidential any proprietary business information shared during the engagement. This obligation survives the termination of the project for a period of two years. Publicly available information is not subject to this obligation.
Either party may terminate a project with 14 days written notice. In the event of Client-initiated cancellation, the Client is responsible for payment of all work completed to date based on the project's proportional completion. Deposits are non-refundable once work has commenced.
Monthly retainer agreements may be cancelled with 30 days written notice. No penalty applies for cancellation with proper notice. Work in progress at the time of cancellation will be delivered in its current state.
The Service Provider's total liability for any claim arising from an engagement shall not exceed the total fees paid by the Client for the specific project giving rise to the claim.
The Service Provider is not liable for indirect, consequential, or incidental damages including lost revenue, lost profits, or business interruption. The Service Provider makes no guarantees of specific business results from website design or digital marketing services. Results depend on many factors outside the Service Provider's control, including the Client's market, competition, and business practices.
These terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from these terms or related engagements shall be resolved in the courts of Travis County, Texas. Both parties consent to jurisdiction in Travis County.
These terms, together with any signed project proposal, constitute the entire agreement between the parties with respect to the subject matter and supersede all prior discussions, representations, and agreements. Modifications must be in writing and signed by both parties.
Questions about these terms can be directed to:
Louis Borrego
Austin, Texas
louis@theborregobrothers.com
512.967.3879